LayoffBlog.com

February 18, 2009

Jobless phone calls cost California millions of dollars

Millions of failed calls to the state’s unemployment insurance call centers are costing California taxpayers millions of real dollars.

The Employment Development Department pays 5 cents to Verizon each time a caller dials its toll-free numbers to file or get help with an unemployment insurance claim and EDD staff can’t handle the call. The message urges callers to file their claims through the department’s Web site.

That message service has cost taxpayers $4.9 million since the beginning of 2008.

Source: Sacramento Bee

January 22, 2009

New jobless claims rise more than expected to 589K

Filed under: FYI,unemployment,US — DF @ 10:40 am
Tags: ,

The Labor Department reported Thursday that initial jobless benefit claims rose to a seasonally adjusted 589,000 in the week ending Jan. 17, from an upwardly revised figure of 527,000 the previous week. The latest tally was well above Wall Street economists’ expectations of 540,000 new claims, according to AP

January 7, 2009

State unemployment claim systems overwhelmed.

Filed under: FYI,unemployment,US — 7macaw @ 7:52 am
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AP reports,

“Electronic unemployment filing systems have crashed in at least three states in recent days amid an unprecedented crush of thousands of newly jobless Americans seeking benefits, and other states were adjusting their systems to avoid being next.

About 4.5 million Americans are collecting jobless benefits, a 26-year high, so the Web sites and phone systems now commonly used to file for benefits are being tested like never before.

Systems in New York, North Carolina and Ohio were shut down completely by technical glitches and heavy volume, and labor officials in several other states are reporting higher-than-normal use.

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